About Me
I’ve been called the ‘Website Whisperer’, ‘Website Mechanic’ and ‘Website Alchemist’… I’m just me, here to help you with your website!
Hello, I’m Mike. I’ve been building and managing WordPress websites for small businesses for 15+ years.
Since I built my first website in 2007, I’ve been fascinated by the positive power of the web to connect people and more importantly: connect amazing businesses with more clients.
I work best with purposeful businesses – coaches, consultants and trainers – who are focused on people before profit.
My clients love my friendly, approachable personality, mixed with my ability to simplify tech so it’s actually enjoyable!
When I’m not helping clients with their websites, you can find me exploring our beautiful homeland of the Isle of Man with my amazing wife and soulmate Elizabeth.
Or, if the weather is inclement (as it usually is on the island), I love to read cosy crime thrillers or watch crime shows like Midsomer Murders or Poirot.
“I was recommended Mike’s services by a trusted contact as I needed numerous changes made to my website which were all a bit beyond me, to be honest! Mike was friendly and approachable, nothing was too much trouble and he got the changes done in a timely manner. Thank you very much Mike!”
My working values
Below I provide more details about how I work. By hiring me to perform any of the services I promote on this website and on social media, you expressly agree to abide by my values.
Who I do NOT work with
I do not work with large corporate businesses. I also do not work with businesses who are involved in illegal activities or activities such as gambling, betting or pornography.
My working hours
My working hours are 8.30am to 4.00pm (UK time). I do not work weekends or public holidays. If you require assistance outside of my working hours, additional fees will apply.
Contacting me
I prefer to be contacted by email (mike@cottamweb.com) in the first instance. I can also liaise via telephone or Microsoft Teams by prior arrangement. To book time with me, you should make a booking via my Calendly scheduler (https://calendly.com/cottamweb).
Billing Terms
I issue invoices electronically and payment is requested upon receipt (unless agreed otherwise). For retained services, I issue invoices on the last working day of each month. If we haven’t worked together before, I reserve the right to request payment in advance of any services.
Submission of tasks
Please submit all task requests by email (mike@cottamweb.com). I will acknowledge receipt of your request and will advise once completed. Please allow 24 hours minimum for tasks to be completed.
Politeness and respect
I take pride in being polite and courteous at all times, and I expect the same of you. Rudeness, disrespectfulness and unprofessionalism will result in our relationship ending.
Cessation of services
I reserve the right to suspend or cease services provided if invoices are unpaid, communication (on your part) ceases or our business relationship fails.
My Ethical Practice Promise
As an ethical business with a focus on honesty and transparency, I am committed to the promises as detailed on my Ethical Working page.