Part of your Website Care Plan includes a monthly content editing allowance, but how are they handled and how do you request them?

In this article, I’ll explain what I mean by ‘content updates’ and how you go about requesting changes to the content on your website.

How much time is allocated to content updates?

You are entitled to 4 x 15-minute tasks per month, or 60-minutes in total.

Please note that content allowances do NOT carry over to the following month. If you do not make the most of your time during the month, then you will lose any unused time.

What denotes ‘content editing’?

Content editing means the addition, amendment and deletion of content on your website. It also refers to any task that can be achieved in 15 minutes or less. Below is a list of some of the tasks that you can request as part of your monthly content editing allowance:

  • Uploading a new blog post
  • Creating a new web page and adding its content
  • Uploading a new product (eCommerce)
  • Editing of, or replacing existing content
  • Uploading new images, or replacing existing ones
  • Embedding new videos
  • Amending website navigation
  • Amending website footer details (such as your contact details)
  • Minor design tweaks

What is not considered content editing?

The following are not included in your content editing allowance:

  • Creating the content to be added (this includes text, images and videos)
  • Graphic design
  • Proofreading or editing of content that you want added
  • Major design changes (such as installing a new theme or a complete website redesign)
  • Installation and configuration of themes or plugins

How to request content edits

To submit a task, please email your request to, ensuring you provide as much information as possible and attaching any assets in electronic form. Images should be provided in high resolution format and text should be provided on a Word document.

By providing such content, it is presumed that you are the copyright holder, or have the permission from whoever owns the copyright. I assume no liability for breach of copyright.

Photo by Scott Graham on Unsplash